Washers and, especially, dryers are some of the most trouble-free machines in a plant. Because of that, they are also the most ignored. They don’t give a lot

Wash-and-fold became a sales booster for a lot of cleaners during the pandemic. Since its rise in popularity, I’ve realized there are two wash-and-fold camps: those for and

If you haven’t met Josh Nye, you may have heard his name or ‘Josh from SMRT.’ I met Josh at the recent Clean Show in Atlanta and was

The third part of our three-part series on plant maintenance. So now we get to the part that you really want to hear – how to save money.

Side Hustle is a cool term for a revenue stream, which translates into making more money. They've grown in popularity as a way to diversify your revenue because

This is the second of a three-part series on maintenance that was originally presented at the Alberta Textile Care Association convention in Calgary, May 13, 2023. Last month we

He's standing at your front counter. “We are with Environment Canada and we are here to inspect your plant,” he says. Words to make your heart skip a beat or

Will there be a future where your dry cleaning doesn’t come back in plastic? At some cleaners this is already the default option, but for many others, going

I don’t normally write more than one column in a month, but I want to give my final thoughts on the state of training in our industry before

In most of my columns, I tell you what to do. This month I thought we’d do something different. The theme this month is training. So let me