Braun introduces Help Desk Plus
This “Interactive Visual Assist System” may be just what you are looking for when you need help with a piece of Braun equipment. It’s a remote visual troubleshooting system that hooks you up to a live technician by smart phone, android or tablet. Once you call in, the technician quickly sends you a link to click. That makes it possible for him to see what you’re seeing as you aim your device at the problem.
There’s a very informative video on Braun’s site that walks you through a tech call so you can see the system in action. Check it out by clicking below the image.
Users need either Wi-Fi or cellular service to link p to the technicians. You can learn more on Braun’s website, or visit Booth 2908 at Clean 2022.
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