News and articles about things happening outside Canada.

Urgent call for US cleaners to write the FTC by September 21.

There is currently a proposal to repeal the care label act, which requires manufacturers to include information on at least one cleaning method considered safe for garments sold in the U.S. The rules regarding care labels have been amended and updated many times over the years. Though they are not perfect, they at least give some guidance for both consumers and professional garment care experts to handle clothes in a way that keeps them looking good for many years, without undue damage.

The proposal suggests that the existing rule may “no longer be necessary because manufacturers, in the absence of the Rule, are likely to provide accurate care information to consumers as a matter of course.” It also states that the Rule hasn’t kept up with the dynamic nature of the textile care marketplace.

IF YOU ARE A CLEANER IN THE UNITED STATES, YOU HAVE UNTIL SEPTEMBER 21 TO COMMENT ON THIS PROPOSED CHANGE. It’s vital that you do so, unless you want the only cleaning direction included with a garment to become a thing of the past, leaving you to evaluate each garment and decide on the proper procedure — risking the garment and the customer in the bargain.

You can read all about the proposal here.

What should you say in your letter? Give examples of how the current care labels are of assistance to you on a daily basis. Recommend that the Rule be changed/updated, rather than thrown out entirely. Emphasize that education of consumers and professionals about the current care symbols and any proposed additional symbol options is key. Leaving consumers and professionals with less information is not a recipe for future success.

Per the government website: You can file a comment online or on paper. For the Commission to consider your comment, we must receive it on or before September 21, 2020. Write “Care Labeling Rule, 16 CFR part 423, Project No. R511915” on your comment. Because of the public health emergency in response to the COVID-19 outbreak and the agency’s heightened security screening, postal mail addressed to the Commission will be subject to delay. We strongly encourage you to submit your comment online through the website. To ensure the Commission considers your online comment, please follow the instructions on the web-based form provided by Your comment, including your name and your state, will be placed on the public record of this proceeding, including the website.

If you file your comment on paper, write “Care Labeling Rule, 16 CFR part 423, Project No. R511915” on your comment and on the envelope, and mail your comment to the following address: Federal Trade Commission, Office of the Secretary, 600 Pennsylvania Avenue NW, Suite CC-5610 (Annex C), Washington, DC 20580, or deliver your comment to the following address: Federal Trade Commission, Office of the Secretary, Constitution Center, 400 7th Street SW, 5th Floor, Suite 5610, Washington, DC 20024. If possible, submit your paper comment to the Commission by courier or overnight service.

Why does it matter to Canadians?

Chris Tebbs, executive director of the International Drycleaners Congress, was one of the people who filed a comment with the FTC about the impact removing the rule about care labeling would have. Here is what he said:

Unfortunately, Canada does not have a mandatory rule demanding care labelling although the legal situation is much like other countries in that , if information is provided, the provider of the information is legally liable for it. However, we are in a situation whereby the majority of garments sold will contain a label as they originate either in the US or through US suppliers, and thus required for their local sales. Other supplies originate in countries that use the ISO Standards, so sometimes we have a mix of  labelling on some stores. Nevertheless, any labelling is better than none.

Whilst we do have some Canadian Care Labels, Canadian Standards are in contact with both the US and ISO so they do try to be consistent where they can. A number of countries in Europe used to have mandatory care labelling but the formation of the EC rules on free trading between EC members meant that those countries had to make it optional – certainly a backwards step. The argument has always been that manufacturers will apply the labelling whether or not it is mandatory and I must agree that the major reputable manufacturers and suppliers will as long as they feel it gives them a marketing edge when promoting their goods. Unfortunately many of the “fashion” types of textile articles do not come from the “reputable” manufacturers and these are inevitably the ones where problems arise. My suspicion is that, if the US drops its rule that we will see a lot more of these types and that will be to the detriment of the consumer whether directly or through their professional service.

This is one area where the US sets an example and, whilst we have been pushing for mandatory systems around the world, we have been using the benefits of the US system to encourage others to follow. If the US throws this out, how can we expect others to conform? Such a decision ultimately will likely effect consumers worldwide.

Shaking it up during Lockdown

Rick Taft (Textile Care Services [TCS] outside Salt Lake City, UT) is no stranger to shake-ups. In early March of 2020 a 5.7 earthquake struck just 15 miles from his laundry facility. Even more impactful was the beginning of the coronavirus crisis and mandatory stay-at-home orders for his state. But, being a glass-half-full kind of guy, he decided to continue the shake-up by using the ‘downtime’ to install lots of new equipment to position his company for success for the next few decades.

Not a hasty choice

“The decision to purchase a new tunnel washer system was made in late 2019,” Taft said. “Lavatec shipped the equipment prior to the Covid-19 situation, and when it arrived, people could not travel. That delayed installation by about a month. But as soon as Lavatec had people available, they reached out to me and I made the decision to move ahead.”

Lavatec’s Terry Taylor wiring the main panel.

Despite the worldwide lockdowns occurring, Lavatec never stopped working on projects or servicing customers, the company said. Technicians who visited on-site adhered to proper Covid-19 procedures to keep everyone safe. For this installation, travelling itself was a challenge due to airline cancellations. Two technicians eventually flew to Salt Lake City and another chose to drive.

“I was being optimistic that the pandemic would be short-lived, and also knowing the installation would better position Textile Care Services for the future once business returns to 100%,” said Taft.

Essential service

TCS is strictly a health care textile processing facility, operating in a 56,000-sq.-ft. facility. The company handles approximately 9 million pounds of linens each year. Taft himself has been involved in the industry for 30 years, both with TCS and other companies. He left the company for a time, and then returned in 2007 as the general manager, and finally purchased TCS from its parent company four years later.

TCS processes roughly 9 million pounds of healthcare linens per year.

When the pandemic hit, health care linens became top-of-mind to more than just hospital and care facility workers. Suddenly, everyone in the world was worried about them. For companies like TCS, deemed essential service providers, the work didn’t shut down just because the economy did, though it has been a struggle.

“We had as much as a 45% reduction in volume and 27% overall throughout the pandemic,” Taft said. “Today we are back to about 85%. We are able to process our volume by working the tunnel system on two shifts (normally a single-shift operation 5 days a week).”

Like a jigsaw puzzle

Replacing large pieces of equipment is always challenging, even in a large facility. Something has to be moved out before something else can be removed or relocated. In the case of TCS, a 30-year-old 30-bar Lavatec press unit was being upgraded to a larger and more energy-efficient LP572 40-bar hydraulic extraction press. Only when that was completed could the enormous new tunnel washer be installed.

The old tunnel washer on the way out (right) and the new one on the way in.

Lavatec’s Jim Slatcher, regional sales manager for the western U.S. said, “The old tunnel system was still producing at a high level, and was sold to another laundry operator, who will be installing it at his facility later this year.” The new LT60 14-compartment bottom transfer tunnel is connected to six TT745 292-lb. capacity natural gas dryers, also from Lavatec, as well as a press discharge conveyor system and a two-tiered shuttle system. The entire process is controlled by the osLaundry management system – a platform and technology independent software program that is said to provide operators with real-time information, allowing them to make adjustments to daily production data in seconds or minutes, instead of hourly.

“My goal is that TCS continues to provide consistent service with quality products to our long-term health care partners and that we may grow new business in the future,” said Taft. “With the new equipment, we will be able to provide these services while reducing our energy use and carbon footprint.”

Lavatec’s Jose Acevedo completing the dryer wiring.

Taft expects reductions in electrical, gas and water usage costs with the new equipment. As an example, the dryers are equipped with infrared technology that determines when the linen is dry, and thereby is said to reduce dryer times and energy consumption.

The future of health care laundry?

The Covid-19 crisis brought supply chain issues to the forefront, particularly in the health care field.

“There were some tough lessons learned on what happens when a pandemic occurs and inventory vaporizes,” said Taft. “If facilities were in reusable barrier gowns and other reusable items, while new inventory might have been swept up, they have at least had the ability to send the reusable items back to the laundry for processing and return them to use. With disposables, once inventory was depleted, there was nowhere to draw from and there were significant shortages in facilities. I heard that, in some cases, they were actually washing items that were disposable, just to have something.”

Rick Taft and his new tunnel washer.

In the immediate future, Taft expects business to return to normal, and then some. “I hope to see health care back to 100% in late July or early August,” he said. “And it might go to 110% in the fall due to elective surgeries that were postponed.”

It’s easy to get caught in a glass-half-full mentality when there is disorder all around. A visionary operator sees it for what it is – a temporary situation. TCS has taken the long view and is looking to the future.

Textile Care Services, Salt Lake City, Utah