The most eye-catching word in sales is that simple little word FREE. Everybody likes something that costs them nothing, and you can use it to build sales and

When it comes to marketing services to your customers, there are fashion fads that come and go, and there are 'evergreen' opportunities that come around yearly (or more

They're at it again! There's been an upswing in the number of articles appearing in the mainstream media in recent days talking about the apparent link between TCE

I was asked to do a seminar on Equipment Maintenance at the Alberta Textile Care Association convention in Calgary, May 13, 2023. When I questioned further, there wasn’t

Do you do wedding gowns? Do you do them well? Do you promote that service properly? How can you up your game when it comes to this profitable

Throughout April we have talked about environmental issues. We can't leave the topic before we hit on one that everybody can do: recycle your customer data. It's one

He's standing at your front counter. “We are with Environment Canada and we are here to inspect your plant,” he says. Words to make your heart skip a beat or

Will there be a future where your dry cleaning doesn’t come back in plastic? At some cleaners this is already the default option, but for many others, going

Every April the call goes out for everyone to be greener with respect to the environment. It might be tempting to put together a splashy marketing campaign to

All month we’ve been talking about training. It seems fitting to wrap up our focus by highlighting professional training you can access right in your plant. Let’s look