I keep giving advice in these columns, but I am not certain that everyone wants to do all the things I suggest. Maybe machines are the bane of

Over the years we have covered maintenance in most areas of a dry cleaning plant, but I don’t think we have ever talked about detergent pumps.

There are lots of moving parts involved in a dry cleaning or laundry plant. And at the end of a long day, it's easy to overlook something when

Whether you are busy or slow, your padding is getting worse every day. Fabrics break down and tear. Pads get hard. Touch-ups increase. Padding is not meant to

The temperature outside was -34 C, and had been for a few days. This customer's plant had become a scientific demonstration of the power of water when it

If you could ask Santa for one machine each year for the next four years, what would you ask for?

When you encounter the boiler problem almost everyone has experienced, there's no need to get steamed. Just listen to the advice of Kevin Marois to get back on

When you bought that new car did you throw the owner’s manual in the garbage? Did you just get in the car and start pressing buttons until it

Let's talk about building your team -- your external support people are as much a part of your team as those who show up to work every day.

You may think that because you do lots of laundry, you are a laundry expert. Maybe. But any grade school kid can do laundry – does that make