Fall months are a time traditionally associated with gratitude. For this month, I’m focusing on how your business’s involvement in the community can strengthen local ties and serve

Last month my dad (Rob McConnell) and I embarked on a short trip to Indiana to visit Classic Cleaners. Based in Indianapolis, Classic Cleaners has 18 locations and

Today, the average human attention span is just 8.25 seconds. The need to stand out has never been greater. Whether your wash-and-fold service is non-existent, new or long-standing,

The garment care industry has changed dramatically. While no one could predict a worldwide pandemic, proactive and future-thinking businesses were arguably the best prepared. It’s impossible to

We often think of ways to surprise and delight our customers, but what about the lifeblood of your organization – your team members! This month, we’ve showcased how

What would an equipment showcase be without the mention of Metalprogetti? The company continues to be an industry innovator and pioneer, recognizing that a ‘one size fits all’

Curious to know how your competitor landed in the Sunday paper? Why do they get on the evening news for doing something good? They seem to be everywhere.

If you told me five years ago today, I would be interested in steam tunnels and Sankosha pressing units, I’d say you were crazy. Yet, since joining Gibson's

As February draws to a close, you may feel your commitment to your new year’s resolutions (also known as ‘Dreams for 2024’) slipping away. There’s no need for

This month I sat down with Denise Goldstein, Digital Marketing Guru, at SMRT Systems to talk about what marketing tactics she’s excited about in 2024. From SMS campaigns