Today, the average human attention span is just 8.25 seconds. The need to stand out has never been greater. Whether your wash-and-fold service is non-existent, new or long-standing,

If you want to talk about the laundry industry in Canada, you won't talk long before the name HLS Linen Services comes up. And rightly so. The company

There are big names in every industry and aspect of culture. Isaac Newton, Alexander Graham Bell, Thomas Edison, Madam Curie, Steve Jobs. If you work in laundry, Jacob

There is a good chance that you have at least one family member working for your company. If you do, your employees will have a completely different dynamic.

We have a lot of strikes against us when it comes to recruiting employees. Kids don’t say they want to grow up to be dry cleaners. Even dry

The garment care industry has changed dramatically. While no one could predict a worldwide pandemic, proactive and future-thinking businesses were arguably the best prepared. It’s impossible to

If you're a successful business person, it may wander to the idea of growing your business and taking it in a specific direction. We asked Kermit Engh, a

Are you a craftsman? What are you doing to improve yourself and our industry? Your staff have to be able to do more than fog a mirror to

We often think of ways to surprise and delight our customers, but what about the lifeblood of your organization – your team members! This month, we’ve showcased how

On May 22, a disgruntled former employee walked into the laundry where he worked in Chester, PA (outside Philadelphia) and opened fire. He killed his former supervisor and