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NOVEMBER 2024 NEWS
Texcare International 2024: when visions of the future become reality
Texcare International celebrated its comeback November 6-9 with an exceptionally high level of international participation and top marks from the participants. 305 companies from 32 countries presented their innovations in automation and energy efficiency. About 15,500 visitors from 122 countries came to Frankfurt.
Over the past four days, the leading international trade fair for textile care presented innovations for laundries, dry cleaners and textile service companies with great success: 98 per cent of trade visitors were satisfied to extremely satisfied with how they achieved their goals for the trade fair; 52 per cent expect an improved industry economy.
After eight years without Texcare due to the pandemic, the desire among exhibitors to exchange ideas and present innovations was palpable. The international character of the event was reflected in the wide range of countries represented – around 15,500 visitors from 122 countries, including Germany, took advantage of Texcare, which ran from Wednesday to Saturday, to exchange ideas and information on topics relevant to the industry.
Wolfgang Marzin, President and Chief Executive Officer (CEO) of Messe Frankfurt: “After the long break, we are delighted with this successful comeback of Texcare. The leading international trade fair demonstrated the great strides in innovation that the industry has made in recent years. I was really thrilled to see so many exhibitors, especially new exhibitors and start-ups, as well as visitors from all over the world at Texcare. Above all, it was great to see so many young professionals at the stands and in the aisles.”
Industry celebrates its future potential
The industry is meeting the challenges of labour shortage and rising energy prices with a significant surge in innovation. The solutions are available, as demonstrated by the exhibitors with their machines, technologies and expertise. The leap towards robotization was clearly visible at the stands. The circular economy was also in focus: many innovations showed how machine builders and textile manufacturers are working together to advance sustainability. Texcare provided the right impulse for companies in the textile care industry at the right time, enabling them to secure their successful market position by investing.
The partner industry associations of Texcare also draw a positive conclusion. Elgar Straub, CEO of VDMA Textile Care, Fabric and Leather Technologies, emphasizes: “Expectations for Texcare International were very high after eight years without a trade fair, but they were even exceeded. I have rarely experienced such a good atmosphere at trade fairs in recent years. Furthermore, Texcare International was extremely well prepared by Messe Frankfurt, but the exhibitors also presented themselves to their global customers with exceptionally beautiful and informative stands. As expected, the topics that are driving the industry were hygiene, automation, digitalization, logistics and AI. But my highlight of this fair was the truly excellent mood among visitors and exhibitors and the positive outlook for the future of textile care. Texcare International this year was simply a pleasure.”
Andreas Schumacher, General Manager of the German Textile Care Association, summarizes: “There was a sense of a fresh start. You could feel that after eight long years, the exhibitors were eager to show their products and developments, and the visitors were excited about innovations.
“In particular, the topics of automation and digital solutions, as well as robotics, were the subject of much discussion, as many companies are facing a shortage of skilled workers. After the pandemic and the energy crisis, the discussions were once again characterized by a willingness to invest and a sense of optimism. Energy costs and corresponding opportunities for saving energy and other resources were also a key topic. Last but not least, companies in the industry are working to further improve their circular business models and to adapt to the upcoming regulations for the recycling of textiles.”
Comprehensive lecture program and guided tours
The supporting program at Texcare addressed key topics at the Texcare Forum and the guided tours. The panels, for example, focused on sustainability through innovation, business models in the circular economy and automation in small businesses. Experts from the USA, Scandinavia, France and China provided insights into the textile care markets in their respective countries. The daily guided tours, curated and conducted by industry experts, were very well received. For the first time, Texcare International offered young professionals from six vocational schools in Berlin, Hanover, Frankfurt, Cologne and Zurich the opportunity to visit stands and network with companies as part of the Young Competence Program.
Texcare 2024 in figures
98 per cent of visitors were satisfied to extremely satisfied with what Texcare had to offer, and 97 per cent said they had achieved their goals for the trade fair. Visitors from a total of 122 countries came to the leading trade fair. The top ten visitor countries were: Germany, Italy, the Netherlands, France, Spain, Great Britain, Poland, Belgium, Greece and Switzerland. The most important visitor countries from outside Europe were the USA, China and Australia. The degree of internationality was around 70 per cent for visitors and 72 per cent for exhibitors.
The main areas of interest for visitors were machinery, equipment and components for washing, cleaning, drying and finishing textiles, as well as for energy generation, energy saving, recycling, environmental and water technology. Texcare took place this year over four days, with a new sequence of days from Wednesday to Saturday.
Exhibiting companies at Texcare 2024 and their products can be viewed 365 days a year in the Texcare Contactor: www.texcare.com/contactor.
The next Texcare International in Frankfurt am Main will take place in 2028.
Canada Stand Out at CINET Best Practices Awards
The CINET conference, featuring the 2024 Best Practices competition, immediately followed the TexCare show in Frankfurt, Germany Nov. 9-11. The competition gives cleaners from around the world the opportunity to strut their stuff and show how they are building Best Practices into their daily procedures and mindset.
We will feature a full report on the awards as soon as details are received from CINET. In the mean time, we didn’t want to wait to report exciting results for Canadian companies.
“The Canadian Fabricare Association was well represented, with many Canadian participants,” said CFA President Dino Kantzavelos. “At the CINET Global Best Practice Awards, along with me, there was Dave Crouse of Crouse’s Cleaners, and Michael Gosio of Parklane Cleaners.
“Dave Crouse and Crouse’s Cleaners received the award in the Global Corporate Social Responsibility category.
“TSC Wetclean was the winner for best cleaner in the Country Category, as well as the Global Award for Sustainability. Truly a proud moment for the Canadian industry,” he reported.
Well done, all!
TRSA 31st Annual Maintenance Management Institute
The Textile Rental Services Association (TRSA) hosted its 31st Annual Maintenance Management Institute (MMI) from Oct. 15-17 in Newark, NJ. The event brought together industry professionals for three days of insightful sessions and valuable networking opportunities.
The event commenced with a keynote address by Tommy Cocanougher, a seasoned engineering veteran from Cintas Corp., Mason, OH. His presentation, titled “Developing You and Your Team for Growth,” emphasized the importance of personal and professional development within maintenance and reliability teams. Cocanougher highlighted the need for self-growth, skill-building and the adoption of new technologies to foster a culture of reliability and career advancement.
Following the keynote, attendees engaged in “The Maintenance Mindset: Conquering the Complex,” led by Christopher Stammer from Voluminant. This immersive session challenged participants with a complex problem-solving exercise designed to enhance critical thinking, communication and teamwork skills. The engaging simulation encouraged technical professionals to think strategically and adaptively-essential traits for thriving in production-driven environments.
Brian Varner, owner of Safety Solutions for Healthcare, conducted a session titled “Essentials: Safety Communications for Maintenance Engineers.” This session provided crucial insights into recognizing and communicating chemical hazards. Through real-world scenarios and case studies, attendees learned to interpret safety data sheets, understand labeling requirements, and implement effective communication strategies to ensure OSHA compliance and promote a safety-first culture.
Todd Leeth, strategic growth leader at Spindle, and industry consultant Keith Ware explored critical strategies for driving operational success in commercial laundry operations. Their session focused on overcoming complacency, fostering a proactive-maintenance culture, and leading teams in preventive maintenance, troubleshooting, and machine repair to optimize performance and reduce downtime.
Ian Bigelow, co-founder of Simple Laundry Solutions, led a session titled “What is Old is New Again: Keeping Machinery Up after 30 Years of Hard Use.” Bigelow shared valuable lessons on maintaining aging machinery and identifying signs of wear and inefficiency. He also discussed strategies for justifying new equipment purchases to company leadership, balancing cost considerations with the benefits of improved productivity and safety.
Varner returned to discuss key safety practices for plant engineers. Through hands-on activities and discussions, participants learned to identify hazards, practice proper entry procedures, and use safety equipment effectively to ensure OSHA compliance and workplace safety.
The second day featured plant tours to American Wear Inc. and Unitex Healthcare Laundry. Following lunch, attendees met in work groups to develop presentations that each group shared on the final day of the institute.
Christopher Stammer summarized the value of MMI, stating, “MMI isn’t structured as a bunch of speakers disseminating information. Participants receive a framework for boosting plant uptime, throughput and safety on the first day of the event. The remaining day and a half are spent on making and processing observations focused on helping operations improve. We had participants from 17 different companies and two dozen sets of eyes who made some amazing observations for plant improvement that would typically get lost in the rush of the day. They hit it out of the ballpark. There was a huge amount of value gained from the collaboration of the entire group and the insight from both the speakers and the industry veterans who attended.”
The 32nd Annual MMI is slated for Oct. 22-24, 2025, in Philadelphia. For more details, visit TRSA’s website.
TRSA’s third regional summit of 2024
The Textile Rental Services Association (TRSA) successfully concluded its final Regional Production Summit program of 2024 with the Northeast Production Summit and Plant Tours held in Newark, NJ, on Oct. 15-16. The summits featured a uniform design aimed at making a quality program more accessible to all members by bringing it to a central location in their region.
The Northeast Summit kicked off with a keynote session from Nancy Roberts, CEO and founder of The DISC Wizard. Roberts provided an insightful overview of emotional intelligence (EQ), detailing the five traits of emotionally intelligent individuals and how attendees could leverage this knowledge to become more effective leaders. Attendees had the option to complete an EQ evaluation beforehand, allowing Roberts to tailor her presentation to the audience’s specific scores.
Other speakers in order of appearance included:
- Roberts, Todd Leeth, strategic growth leader at Spindle, delivered a presentation focused on the role of production managers in preventive maintenance. Leeth shared strategies for saving labor and energy costs by scheduling preventive maintenance during normal working hours and provided real-world examples of the consequences of neglecting preventive maintenance. He emphasized the importance of regular meetings between production and maintenance staff to ensure smooth and safe operations.
- Industry consultant Don Bock then presented “Fire Safety – Strategies for Prevention,” offering a comprehensive report on common fire sources in laundries and the best prevention strategies. Bock also detailed various fire-suppression systems used in the industry.
- Christopher Stammer, CEO of Voluminant, followed with a session on leadership skills, challenging attendees to consider whether they act as captains or crew in their roles. Drawing on his experience as a United States Coast Guard licensed Master Captain, Stammer used real-world examples to highlight the importance of informed decision-making. He led an exercise where participants ranked survival items in order of importance, illustrating the value of collaboration and avoiding group-think in leadership. Stammer concluded with tips on aligning team members’ individual desires with organizational incentives to maximize performance.
- Keith Ware, an industry consultant, presented on process improvement and root-cause analysis. Ware explained the basics of root-cause analysis and stressed the importance of creative problem-solving and team collaboration. He engaged the audience in a hands-on activity to build the highest structure using marshmallows, dry spaghetti, and pipe cleaners. This exercise underscored the principles of teamwork and innovation. Attendees then participated in facilitated roundtables to discuss common issues and strategies for improvement. They addressed topics such as EQ, leadership development, and safety.
The first day concluded with a standards and regulations update from TRSA’s vice president of government relations, Kevin Schwalb. Schwalb provided a concise overview of current laws and regulations affecting the industry and discussed new developments and predictions as the country approaches a new presidential term.
On the second day, American Wear Inc. and Unitex Healthcare Laundry Services opened their doors for plant tours, providing attendees with opportunities to see industry best practices in action.
For more information about TRSA and upcoming events, visit TRSA’s website.
OCTOBER 2024 NEWS
Association of Wedding Gown Specialists hosts 2-Day training session
The Association of Wedding Gown Specialists (AWGS) recently hosted a two-day intensive training session at Janet Davis Cleaners in Berkley, MI. The event brought together a diverse group of experienced and new members from across the United States, Brazil, Canada, and the Philippines. Led by AWGS National Training Director, Dave Matthews, and ably assisted by Janet Matthews and AWGS President Kyle Matthews, the training session provided attendees a comprehensive, hands-on experience, delving into every aspect of wedding gown care, from meticulous cleaning techniques to the fine art of preservation.
Left to right: Kyle Matthews, AWGS president, Jeanne Meden, Charleston Prestige Cleaners, Charleston, SC, Joe Harmon, Shores Fine Dry Cleaners, High Point, NC, Dave Matthews, AWGS National Training Director, Miranda Hildebrandt, Jan’s Professional Dry Cleaners, Flint, MI, Cinara Monteiro, Lavanderia CLASSEA, Belo Horizonte, Brazil, Janet Matthews, Janet Davis Cleaners, Berkley, MI, Madina Hashimi, Style and Grace Cleaners, Toronto, Canada, Nadine Rana, Style and Grace Cleaners, Toronto, Canada, Crystel Hilton, Style and Grace Cleaners, Toronto, Canada, Ashley Pursails, Jan’s Professional Dry Cleaners, Flint, MI, Zaida and Dominador Asis, Absolute Laundry and Dry Cleaners, Manila, The Philippines.
The regularly scheduled training sessions serve as a testament to the Association’s unwavering commitment to quality and its dedication to ensuring that members are equipped with the knowledge, tools, and techniques needed to meet the highest standards in the wedding gown care industry. The session not only focused on practical applications but also emphasized the collaborative spirit of the organization, which has grown into a supportive global community, united by a shared passion for wedding gown care.
The first day of the training session began with a warm welcome from Dave Matthews, who set the tone for the session by highlighting the importance of maintaining museum-quality standards in wedding gown care. His opening remarks resonated with both veteran members and newcomers, underlining the importance of attention to detail and professionalism in preserving cherished memories for brides worldwide.
Attendees through a series of practical workshops covered every aspect of wedding gown cleaning, addressing the various types of fabrics and embellishments commonly fcound on gowns. From gowns with delicate lace and intricate beading to sleek satin dresses, members were given the opportunity to work directly with a wide range of gown styles. This practical experience is vital to developing the skills necessary to care for each unique gown with the precision and sensitivity it demands.
Key topics covered included:
- Pre-Cleaning Inspection: Attendees learned how to conduct a thorough examination of gowns before cleaning, identifying potential problem areas such as stains, fragile fabrics, and loose beading.
- Cleaning Techniques: The session delved into different cleaning methods tailored to specific fabrics, including how to effectively remove stains without compromising the integrity of the gown.
- Use of Specialized Equipment: Demonstrations of cutting-edge cleaning equipment used to ensure that gowns are returned to brides in pristine condition were provided. This included discussions about eco-friendly options that are becoming increasingly popular in the industry.
The day concluded with a discussion on the importance of consistency and attention to detail, as even the smallest oversight could result in damage to a gown. By adhering to AWGS’s strict guidelines, members ensure that they meet the same high standards that brides expect when entrusting their most precious garment to a specialist.
The second day of the training shifted focus from cleaning to wedding gown preservation and restoration, another critical aspect of the services provided by AWGS members. Dave Matthews opened the day’s session by emphasizing the significance of properly preserving a gown, not only to protect it from aging and yellowing but also to allow brides to cherish and pass down their gowns to future generations.
Attendees were walked through the meticulous steps involved in preservation, from layering the gown with acid-free tissue paper to folding it carefully into an archival-quality wedding gown chest. One of the most important elements emphasized was the inspection process, which allows brides to personally approve the condition of their gown before it is preserved. This personal touch is a hallmark of AWGS members, reinforcing trust and transparency.
Key preservation techniques include:
- Acid-Free Materials: Members learned the importance of using acid-free tissue and archival-quality chests to ensure the long-term preservation of gowns.
- Preventing Yellowing: Special techniques to prevent yellowing, one of the most common concerns brides have about storing their gowns, were thoroughly explained. These methods have been tested and endorsed by the Association of Bridal Consultants, adding a layer of credibility to the services offered by AWGS members.
- Wedding Gown Restoration: For older gowns or gowns that have been damaged, the session included training on restoration techniques, allowing members to bring vintage gowns back to life by returning them to their true color. This is an increasingly popular service as many brides choose to wear or repurpose family heirloom gowns.
In addition to the technical aspects of the training, the session highlighted the sense of community that defines the AWGS organization. Attendees from different countries shared their experiences and insights, creating an environment of mutual support and continuous learning. This network is one of the greatest strengths of AWGS, as it allows members to collaborate and share best practices, even outside of formal training sessions.
AWGS also reiterated its commitment to providing ongoing support to members. This includes 24/7 access to training and technical support from industry leaders. Whether members are facing a particularly challenging stain or need advice on preservation techniques, they have a wealth of knowledge at their fingertips through the AWGS network.
Furthermore, the session underscored AWGS’s dedication to sustainability through its partnership with the Arbor Day Foundation. For every wedding gown preserved by a member, a tree is planted in a forest of great need. This initiative not only reflects the organization’s commitment to environmental responsibility but also adds another dimension of value to the services provided by AWGS members.
One of the key takeaways from the session was the significant industry recognition AWGS members receive. With more than seventy designers recommending AWGS services, members stand out from other cleaners. The organization’s logos, trademarks, and written international guarantee that preserved gowns will not yellow further set members apart and provide peace of mind to brides worldwide.
AWGS’s global reach was evident in the diversity of attendees, with participants from Brazil, Canada, the Philippines, and the U.S. all coming together to share in the experience. The training session proved that no matter where they are located, AWGS members are united by a shared commitment to excellence in wedding gown care.
The two-day training session at Janet Davis Cleaners in Berkley, MI, was a resounding success. It provided members with the hands-on experience and technical knowledge needed to uphold AWGS’s high standards of wedding gown care. More importantly, it reinforced the sense of community and support that makes AWGS a thriving organization. The session was not just about learning—it was about strengthening bonds, sharing knowledge, and continuing the legacy of trust that brides place in AWGS members around the world.
Methods for Management hosts 4th Quarter All Bureau meeting
Methods for Management (MfM), a peer membership bureau group serving the dry cleaning industry, hosted a powerful Fourth Quarter ALL Bureau meeting in Las Vegas, coinciding with the DL Expo West. This dynamic event brought together members from across the Canadian Bureau, Mid-America Bureau, East Coast, and West Coast Bureau for an invigorating two-day session focused on operational excellence and strategic planning for the year ahead.
“We are thrilled to have gathered such a diverse group of industry leaders in one room,” said Kermit Engh, Managing Partner of MfM. “Having the larger group expanded the discussion of all topics and provided additional insight when addressing member issues.”
The meeting was an exciting opportunity for collaboration, opening new avenues for dialogue among members and generating valuable ideas for future success.
Meeting Highlights:
- Collaborative Energy: The All Bureau format energized participants, sparking in-depth conversations and cross-regional learning.
- EFOBAGS & Benchmarks: Members delved into Equipment, Financial, Operating, Bad News, Advertising, Good News and Sales (EFOBAGS) analysis, leveraging MfM’s online database and financial benchmarks to identify areas for improvement.
- Strategic Planning: Each member outlined their #1 initiative for 2025, promoting accountability and focused growth strategies.
- Expert Presentations:
- Francis Flair of Flair Consulting provided valuable insights on employee recruiting, retention, and the critical importance of a formalized onboarding process.
- Mark Albrecht of Route Pros introduced a cutting-edge route management system adopted by 12 major operators, highlighting its potential to boost sales, reduce costs, and enhance customer engagement.
Engh added, “Combining the meeting with the DL Expo West turned out extremely well and added to each member’s overall experience.”
The energy in the room was palpable, as members exchanged ideas, discussed financial trends, and gained actionable takeaways to implement in their businesses. The enthusiasm for this ALL Member format was evident, with members unanimously deciding to adopt this format every other quarter going forward.
“This was one of our most engaging sessions yet,” said Engh. “Bringing members together from different regions stimulated fresh perspectives and allowed for deeper conversations about the opportunities and challenges we all face.”
MfM has announced that the 2025 first-quarter meeting will also follow the ALL Bureau format. It will be hosted by Prestige Cleaners in Knoxville, TX, from January 14-16, 2025.
Methods for Management continues to demonstrate its commitment to fostering innovation, collaboration, and profitability in the dry cleaning industry through its Management Bureau model. By bringing together industry leaders and facilitating the exchange of ideas and best practices, MfM is helping shape the future of the dry cleaning business.
About Methods for Management
Methods for Management, an international consulting group facilitated by Kermit Engh, provides membership to elite dry cleaners who wish to further their expertise and improve their business through shared industry knowledge, local community action, higher productivity and efficiency, and training for excellent quality in garment care and customer service.
Fresh Ideas for the Industry’s Future:
Texcare 2024 educational program
The focus of Texcare International 2024 (6-9 November) will be on the major challenges facing the textile care industry, including automation, energy saving, circular models and textile hygiene. Together with its partners, the leading trade fair has designed a supporting program that can offer progressive ideas for the future of the sector.
“Texcare International is a must-attend exhibition for our industry. It serves as a vital platform for JENSEN and our partners. We are thrilled to return after eight years, eager to showcase our latest innovations and renew connections with clients and industry partners from Germany, Europe, and the world. This show holds a special place in our hearts!” — Jesper Munch Jensen, Jensen-Group
Texcare Forum: free knowledge transfer
The program will launch on Wednesday, 6 November at 12.00 noon with the opening of the fair by the organizers on the Texcare Forum stage. Visitors and exhibitors are warmly invited. This also marks the start of Texcare’s free lecture program, covering the top themes of automation, energy and resources, the circular economy and textile hygiene. It runs over all four days of the fair and was developed in close cooperation with the German Textile Cleaning Association (DTV), VDMA Textile Care, Fabric and Leather Technologies, the European Research Association for Innovative Textile Care (EFIT), the European Textile Service Association (ETSA) and Hohenstein Laboratories.
The Forum focuses on promoting the transfer of knowledge between experts, manufacturers and users. In this context, development trends, challenges, status determination and future-oriented solutions for the industry will be examined in detail.
The VDMA and EFIT will address the broad topic of automation in their panels, each with a view to developments in laundries and textile cleaning. The focus will be on the robotization of laundries, digital product passports, data security, and automation approaches for smaller companies.
Current trends in the field of textile hygiene in laundries will be discussed by Hohenstein Laboratories – including the comparison of reusable and disposable products in the healthcare sector, support for end customers in sorting textiles and laundry hygiene certification systems.
“BÖWE exports more than 90 % of its products all over the world. The Texcare International trade fair is therefore very important for us to network and to show the world our latest developments as well as our wide range of products and concepts, which go far beyond just dry cleaning machines.” — Frank Ziermann, BÖWE
The ‘Energy and Resources’ panel, also hosted by the VDMA, will discuss innovative solutions in the service of sustainability. CSR reporting, energy management and CO2 neutrality are at the centre here.
The ETSA is dedicating itself to textile recycling as part of the ‘Circularity’ theme. Among other things, it will be looking at innovations in the field of textile sorting, how to overcome logistical challenges, how to use recycled fibres and how digital platforms can provide support.
In its panel, the DTV will provide information about new business models in the circular economy, from ecodesign to rental and repair services, and the European strategy for sustainable and recyclable textiles.
Messe Frankfurt Exhibition GmbH/
Jens Liebchen
The exhibitor presentations: a focus on product innovations
In addition to invited panels, the Texcare Forum will also include a lecture format for exhibitors this year. These companies will present particularly innovative solutions or products from their portfolios to the audience in 20-minute slots. The participating companies include, among others, Ecolab, Kannegiesser, Christeyns, Electrolux, Veit and Seitz.
International market trends and developments
In their ‘International Market Updates’, also at the Texcare Forum, experts from TRSA (Textile Rental Services Association), Sveriges Tvätteriförbund (Swedish Textile Service Association) and Texcare France will be providing well-founded insights into the textile service markets and industry initiatives in their respective countries (Galleria Level 0, A09).
“Automation and robots, ergonomic workspaces and intelligent logistics are revolutionizing our industry. It is crucial to put laundries on the right track now to be prepared for the future – to overcome labor shortages, rising costs, and sustainability demands. The Texcare is a great opportunity to discover how to take the next big step toward a smarter, more sustainable future.” — Michael Harre, Kannegiesser
In the presentation ‘The new Scandinavian Quality Control model’ (Wednesday, 6 November, 1:30 – 2:00 p.m.), the Swedish and Danish Laundry Associations will jointly address developments within the Scandinavian market and provide information about their new quality control model.
Under the title ‘American Linen, Uniform and Facility Services Market: Advocacy, Performance and Sustainability’, the TRSA lecture (Thursday, 7 November, 1:00 – 2:00 p.m.) will shed light on emerging market trends within the nearly $50 billion US North American industry, among other things. The changing economic, social and ecological conditions will also be discussed. The focus will be on reusable materials as a responsible alternative to disposable products, textile services as an integral part of customer sustainability, improved hygiene and the industry’s environmentally friendly reputation.
Messe Frankfurt Exhibition GmbH/Jens Liebchen
The Texcare France lecture (Thursday, 7 November, 4:00 – 5:00 p.m.) will address the status quo, current trends and developments in the French market, which is estimated to be worth €3 billion.
As a German company with customers all over the world, we look forward to proving our innovation power once again to Texcare’s international audience. New solutions for sustainable, future-proof textile care and upgraded benchmark solutions like the original wet cleaning meet the highest demands on cleaning performance as well as fibre protection – see you at booth D42! — Christoph Richter, Kreussler
Guided Tours: discover innovations
For the first time, there will be Guided Tours at Texcare. On these tours, curated and led by experts, participants will be introduced to a selection of particularly exciting innovations. The focus is not only on innovations from major key players, but also on advanced solutions from smaller companies. The tours will be conducted in English on all four days of the fair. They are free of charge for holders of a valid Texcare ticket. The tours, which last around an hour, will begin at 1 p.m. on 6 November and at 11 a.m. respectively from 7 to 9 November. The starting point is the Guided Tours stand B 03 in Galleria Level 0. Interested visitors can register to take part at the stand.
Young Competence: together against the shortage of skilled workers
Messe Frankfurt Exhibition GmbH/
Jens Liebchen
Another new feature is the ‘Young Competence’ program, which has been developed in cooperation with the German Textile Cleaning Association (DTV) and vocational schools from Germany and abroad. German-based vocational schools have the opportunity to register for guided tours of Texcare on the Thursday of the fair (7 November) free of charge. Together with their young talent, the schools will visit selected exhibitors at their stands. There, the budding young professionals will have the opportunity to make contacts in the industry and gain exciting insights into the latest technologies and the diverse career options in the textile service industry.
Interested vocational schools can register to participate via the Texcare website.
Industry association events
In addition, leading industry associations use the international platform of Texcare to present themselves with their own special events. Among others, CINET (Comité International De L`Entretien du Textile) invites visitors to its PTC World Congress on 8 and 9 November and presents the internationally renowned Global Best Practices Awards on the afternoon of the last day of the fair (9 November).
Messe Frankfurt Exhibition GmbH/
Jens Liebchen
Texcare Happy Hour: networking in a relaxed atmosphere
Besides product innovations and knowledge transfer, Texcare International also focuses on the exchange of ideas within the industry. The organizers therefore invite all participants to a daily happy hour (except on the Saturday of the fair). This will take place in Galleria 0, next to Hall 8, from 5.30 p.m. onwards. In a relaxed atmosphere, new contacts can be established, existing ones can be cultivated or a toast to a successful day at the fair can be made.
Further details about the Texcare 2024 supporting program can be found on the website here.
America’s Best Cleaners Holds Fall Accelerator Live Meeting in Denver, CO
America’s Best Cleaners (ABC) hosted its fall Accelerator Live meeting on September 18-20, 2024, in Denver, CO. The theme of the meeting was “Relationships,” and Affiliates explored the many benefits of building and maintaining long-lasting relationships with employees, retailers, clients and the community.
The three-day event was hosted by ABC Affiliate La Nouvelle Fine Cleaners and kicked off with an outing at Coors Field to see the Colorado Rockies host the Arizona Diamondbacks.
In addition to visiting La Nouvelle’s retail production facility, the group also had the opportunity to visit Andrisen Morton, Denver’s premier retailer and long-term partner and supporter of La Nouvelle. Affiliates experienced firsthand the attention to detail and high-touch way that Andrisen Morton cultivates generations of loyal customers.
Brent O’Bannon hosted a keynote presentation on Thursday for all affiliates, guests, and partnering sponsors, who each received their Top 5 Clifton Strengths Assessments. On Friday, he led an intensive workshop aimed at helping affiliates implement their newfound skills and identify their teams’ superpowers.
Additionally, representatives from Kreussler Textile Care, Xplor Spot, Be Creative 360, and Sankosha USA delivered snapshot presentations on how they developed and maintained sustainable relationships, sharing products and services that help affiliates strengthen their client connections. This was followed by a panel discussion, where participants explored how to leverage these insights to cultivate meaningful, mutually beneficial relationships that best serve both affiliates and their clients. The event concluded on Friday afternoon with an Affiliate mastermind session led by Chris White.
Brent O’Bannon, keynote speaker and Clifton Strengths Specialist, shared, “The ABC Accelerator Event far exceeded my expectations, from top-notch event planning to dynamic networking opportunities. The hands-on 360 audit with La Nouvelle Fine Cleaners, the visit to the iconic Andrisen Morton specialty store, and the deep dive into business core values and customer service were truly remarkable. As a speaker, I found myself inspired by the entire experience.”
Jeanne Meden, owner of ABC Affiliate Charleston Prestige Cleaners, shared, “The accelerator event was outstanding, offering a range of learning experiences, best practice sharing, and enjoyable relationship-building opportunities. I was thrilled to participate and learn from it all.”
Chris White, ABC Executive Director, shared, “Denver was a truly transformative experience for everyone involved. The energy and enthusiasm from our affiliates, as they embraced the power of genuine relationships, were nothing short of inspiring. Our leaders left the event energized with a new approach to leveraging their existing relationships and building needs-oriented partnerships with our allies in the luxury retail and fashion industries. Moreover, they gained the skills and ability to begin identifying and empowering their teams based on their unique superpowers, fostering a culture of growth and excellence.”
Andre Lobato, Vice President of host La Nouvelle Fine Cleaners, shared, “Hosting the live accelerator event in Denver was both an incredible experience and an honor. As a third-generation professional in the industry, I had a unique opportunity to connect with America’s best owners and operators, showcase our commitment to excellence, and emphasize the importance of building and maintaining lasting relationships with clients and B2B partners. These meetings are critical for expanding our professional network and collaborating to help members succeed in their respective markets.”
ABC would like to thank the event host partners, La Nouvelle Fine Cleaners, as well as the event sponsors, Xplor Spot, Select Risk Insurance Services, Inc., SMRT Systems, Kreussler Chemical, Sankosha, and BeCreative360 for their participation and support.
The next Accelerator Live will be hosted by Fox Cleaners in Tulsa, OK on April 23-25, 2025.
About America’s Best Cleaners:
America’s Best Cleaners is a certification agency and an industry-leading team of consultants who assist owners, managers, and team members to realize their full potential while striving for continued personal and professional success. For more information on America’s Best Cleaners and its Affiliates, visit this page.
ALM Celebrates Milestone:
5,000 Industry Technicians Complete Training Programs
The Association for Linen Management (ALM) announced a remarkable achievement in the textile care industry, with the 5,000th individual completing ALM’s Certificate Programs for technician staff. This significant milestone marks a key moment in the industry’s continuous effort to raise the bar in quality, efficiency, and professional expertise.
ALM’s technician level programs – the Certified Washroom Technician (CWT) and Certified Linen Technician (CLT) are designed to equip front line employees with essential skills and knowledge in laundry operations, linen management, and safety protocols. Graduates of these programs contribute to the success of healthcare, hospitality, and other service industries by ensuring clean, safe, and efficient textile care.
“We are thrilled to celebrate this landmark achievement,” said Sarah Brobeck, RLLD, President & CEO of ALM. “It reflects our commitment to advancing the profession and preparing a workforce that meets the evolving needs of the textile care industry. Each graduate strengthens the quality and efficiency of textile services in organizations, ensuring a positive impact on both employee satisfaction and customer experience. At ALM, we passionately believe that training at all levels, from entry-level technicians to seasoned managers, is essential for the success and sustainability of the textile care industry.”
As the 5,000th individual crosses the finish line, ALM continues to expand its training and certification offerings, adapting to modern technologies and industry trends. The association’s commitment to excellence in education empowers technicians to stay ahead in a competitive and dynamic field.
Included in this expansion are newly created opportunities to make these valuable programs more accessible to the industry with both programs being launched online, and a new group-led format “EmpowerED Facilitator Program” in which classroom style instructional materials are available for use in the field.
These programs are part of ALM’s broader mission to promote best practices in laundry operations and textile management. Considering this milestone, ALM will continue to offer expanded resources and opportunities for professionals to enhance their skills and contribute to the industry’s future success.
For more information, visit ALM’s website.
TRSA Celebrates Industry Milestones at 111th Annual Conference and Exchange
The Textile Rental Services Association (TRSA) recently held its 111th Annual Conference and Exchange at The Broadmoor in Colorado Springs, CO, from September 24-26. The event brought together TRSA members, guests and TRSA staff to celebrate and advance the industry.
The conference kicked off with a Welcome Reception in The Broadmoor’s courtyard, where attendees enjoyed local Colorado beers, wines, and spirits, along with a variety of hors d’oeuvres. This reception provided an excellent opportunity for TRSA members to network and reconnect with industry peers.
The educational program began the following morning with a keynote session by Jay Samit, who shared his insights on breaking free from the status quo and embracing change. Samit’s presentation highlighted 12 truths for navigating uncertainty and maximizing opportunities, drawing from his extensive experience in transforming the digital landscape.
Attendees then participated in breakout sessions, choosing from topics such as safety excellence, presented by Brian Varner of Safety Solutions for Healthcare, and market growth strategies by Mark Kowalski of Envise Partners LLC. Additional sessions included an industry performance report by Andrew Whittman of Robert W. Baird & Co. and a discussion on organized labor trends in 2024. The day concluded with a creative “Cupcake Clash,” where participants showcased their decorating skills.
The final day featured TRSA’s Annual Business Meeting, focusing on the association’s current projects and the swearing-in of new board members. A panel discussion on succession planning followed. This session featured insights from Bill Evans, retired CEO & chairman of AmeriPride; Patrick Garcia, president, Division Laundry & Cleaners Inc.; Theresa Garcia, COO, Division; and Jim Doro, retired president/owner, Doritex Corp. The panelists discussed the actions they took, or are now planning to take, to maintain their organization’s legacy amid leadership changes.
The final keynote speaker of the conference was renowned drummer and rock n’ roll legend, Kenny Aronoff. He seamlessly blended inherited wisdom with hard-earned expertise, offering valuable lessons for succession planning, both within and beyond family businesses. Aronoff identified the tempo shifts required for effective leadership transitions, whether passing the torch within an organization or entering new arenas. His resilience in the face of challenges inspired others to stay in tune with their goals, even when the rhythm gets complicated. He provided insights into overcoming obstacles, maintaining focus, and creating a unique rhythm of success.
In between sessions, attendees had the opportunity to tour The Broadmoor’s on-premise laundry (OPL), organized by Jim Slatcher of Lavatec Laundry Technology Inc. The OPL handles all manners of hospitality facility services, as well as dry-cleaning and repairs to customers’ garments. The tour included a look at the OPL’s new tunnel washer, which has 10, 132 lb. (60 kg) compartments, a 40 bar press, and four double-batch dryers.
The conference concluded with The Lifetime Achievement Award Dinner, where Jim Kearns, COO of Alsco Uniforms, Salt Lake City, was honored for his term as TRSA Chairman of the Board. Jim Buik, president of Roscoe Co., Chicago, received the Operator Lifetime Achievement Award. Phil Hart, president/CEO of Kannegiesser ETECH, Minneapolis, was honored with the Maglin-Biggie Award, TRSA’s highest award for a supplier partner.
For more information about TRSA and its initiatives, visit TRSA’s website.
Whirlpool Corp. to Showcase Industry-Leading Laundry Solutions at Texcare International 2024
Whirlpool Corp., a global leader in commercial laundry solutions, is excited to announce its participation in Texcare International 2024, taking place in Frankfurt, Germany November 6-9, 2024. As the premier event for the global laundry, cleaning and textile services industry, Texcare serves as the focal point for industry innovation and networking.
In-Booth Product Showcase: Visitors to Whirlpool’s booth, Hall 8.0, A12, will have the opportunity to explore and interact with a wide range of commercial laundry products, including:
● ADC Dryers: Designed for optimal efficiency and performance.
● Maytag Multiload Washers and Dryers: Ideal for high-capacity and heavy-duty laundry needs.
● Maytag Single Load Washers: Perfect for efficient, daily use.
Daily Product Overviews: Whirlpool’s team of experts will conduct in-depth product overview sessions daily at 11:00 a.m. and 1:00 p.m., offering valuable insights into the latest features and benefits of their machines.
Exciting Giveaways: Attendees who participate in one of the daily product overview sessions will have a chance to win a KitchenAid stand mixer. Daily drawings will be held at 5:00 p.m.
1:1 Meetings: For a more personalized experience, Whirlpool will offer one-on-one meetings with product experts, allowing attendees to delve deeper into Whirlpool’s machine offerings, discuss their specific needs and learn more about the benefits of a Maytag equipped laundry.
“We are thrilled to be part of Texcare International 2024, where we can connect with industry professionals from around the world,” said Luis Lopez, General Manager of Commercial Laundry at Whirlpool Corp. “Our team is eager to demonstrate how our comprehensive laundry solutions can drive business success, combining innovation with the reliability that ADC and Maytag are known for.”
Canadian Randy Bartsch Elected as Chair of TRSA Board of Directors
The Textile Rental Service Association’s (TRSA) 111th Annual Conference was held in Colorado Springs, CO recently, and new board members were elected at its Annual Business Meeting.
Randy Bartsch, Chairman of Ecotex Healthcare Linen Service, based in Vancouver, Canada was elected as the 68th Chair of TRSA’s Board of Directors. Bartsch made history as the first elected leader from outside the U.S. Bartsch’s major objective as the new chair of TRSA is to focus on promoting environmental sustainability and the efficacy of reusable linen and textiles.
Bartsch believes that the industry and North American economy are at an inflection point with mixed growth and consolidation, and he envisions a future with opportunities for both national and independent laundry operators. “My preference is to see a robust and diverse industry where independent operators can learn and grow,” said Bartsch.
Outgoing chair, Jim Kearns reflected on his tenure as TRSA chair, highlighting significant progress in advocacy, developing Environmental Social Governance (ESG) resources, and promulgating industry best practices Through support of TRSA’s Executive Management Institute (EMI) programs leadership development and Hygienically Clean Certification. He emphasized the rewarding journey of generating positive change in the textile services industry. “I am confident in Randy’s leadership to continue these efforts and encourage TRSA members to stay involved and support the industry’s ongoing progress,” Kearns said.
TRSA President & CEO Joseph Ricci expressed his gratitude to Kearns for his dedicated service and warmly welcomed Bartsch as the new chair. “Jim has been an exceptional leader, driving significant progress in advocacy and reinforcing industry best practices. We are deeply thankful for his contributions and the positive impact he has made for the industry and TRSA,” Ricci said. “As we welcome Randy, we are excited about the future. His commitment to sustainability, certification and education will undoubtedly steer TRSA toward continued growth and innovation. I encourage all members to support Randy as we embark on this new chapter together.”
TRSA also elected additional Officers and Directors:
- P.J. Dempsey, president, Dempsey Uniform & Linen Supply (vice chair)
- Roger Harris, president & CEO, Metro Linen (treasurer)
- Scott Burke, President, Loop Linen (2nd Term )
- Rich Kramer, President, City Uniforms and Linen
- Ed Orzetti, CEO, ImageFirst
In addition, the TRSA Supplier Partner Council has elected Anwer Shakoor, vice president, Unitex International Inc., as the Director Candidate representing Soft Goods.
Bartsch added a message to members, “The TRSA Board of Directors represents the interests of the industry’s diverse membership, including our independent operators, national and international companies as well as our supplier partners. Each of us are an important part of an essential service that supplies, launders and maintains linens, uniforms and other reusable textiles and facility services for customers in every sector of the economy. We must work together to strengthen our industry, and create a more sustainable future for our customers and the communities we serve.”
For news earlier than the articles above, please visit the New Archives.
Can our Canadian Scholarship cover the cost of the webinars for non-members?
EDITOR’S NOTE: We checked with Mary Scalco at DLI, and she said that scholarships can be used for online classes, just like in-person courses.