Ascend Consulting Group is run by managing director Diana Vollmer. The Group seeks to aid business owners and their management teams to increase profits, company value and customer

You can’t be in the industry for long without hearing the name America’s Best Cleaners, but you may not realize what it really signifies. The consulting company offers

There is a good chance that you have at least one family member working for your company. If you do, your employees will have a completely different dynamic.

We have a lot of strikes against us when it comes to recruiting employees. Kids don’t say they want to grow up to be dry cleaners. Even dry

The garment care industry has changed dramatically. While no one could predict a worldwide pandemic, proactive and future-thinking businesses were arguably the best prepared. It’s impossible to

If you're a successful business person, it may wander to the idea of growing your business and taking it in a specific direction. We asked Kermit Engh, a

For the past month we have brought you images and information about the latest in equipment. Some of you were interested. Some of you yawned and said your

WeDoLaundry is a bit of a misnomer, since the company really does everything except the laundry. They call themselves “The Uber of Dry Cleaning and Laundry”. Basically, they

Every decision you make about how you run your company needs to be grounded first of all in what customers need and want. Then you move to how

You’d like to think your customers want to see you, enjoy your upgraded lobby area, or listen to their favourite tunes while they wait in the drive-thru line.