Virtually everyone has a still on their dry cleaning machine, and everyone know how to use it. Right? Well, maybe not, so let’s look into the still and

Last month my dad (Rob McConnell) and I embarked on a short trip to Indiana to visit Classic Cleaners. Based in Indianapolis, Classic Cleaners has 18 locations and

That heat caused a major problem for one of our customers recently. It destroyed his air compressor and left him shut down for a few hours. We got

Today, the average human attention span is just 8.25 seconds. The need to stand out has never been greater. Whether your wash-and-fold service is non-existent, new or long-standing,

We have a lot of strikes against us when it comes to recruiting employees. Kids don’t say they want to grow up to be dry cleaners. Even dry

The garment care industry has changed dramatically. While no one could predict a worldwide pandemic, proactive and future-thinking businesses were arguably the best prepared. It’s impossible to

Are you a craftsman? What are you doing to improve yourself and our industry? Your staff have to be able to do more than fog a mirror to

We often think of ways to surprise and delight our customers, but what about the lifeblood of your organization – your team members! This month, we’ve showcased how

For the past month we have brought you images and information about the latest in equipment. Some of you were interested. Some of you yawned and said your

The New Product Showcase is filled with photos of shiny machines that have great features. You may have glanced at it and said, “Some day. Nice machines, but