Category: Columnist

He's standing at your front counter. “We are with Environment Canada and we are here to inspect your plant,” he says. Words to make your heart skip a beat or

Will there be a future where your dry cleaning doesn’t come back in plastic? At some cleaners this is already the default option, but for many others, going

I don’t normally write more than one column in a month, but I want to give my final thoughts on the state of training in our industry before

In most of my columns, I tell you what to do. This month I thought we’d do something different. The theme this month is training. So let me

In early March I had the privilege of visiting The Dry Cleaning & Laundry Institute (DLI) to take part in their ‘Introduction to Dry Cleaning’ course. Read on

While the everyday goals of our plants are pretty straightforward (clean stuff up and return it to clients on time), there are lots of intricacies in the trade

One of the problems with some family businesses is that they are run as a family and not as a business. There are no written policies. Procedures change

It takes commitment and sacrifice to be a business owner – the same is true for a successful marriage or relationship. For couples who work, own or start

In today’s fast-paced and competitive business environment, it’s essential for dry cleaning businesses to keep up with the market’s evolving needs and trends. The dry cleaning industry faces

Many people are afraid of their machines. “I can’t blow the boiler down,” they say. “I’m scared to go in there. It’s so noisy and I might burn