Category: Columnist

2020 was unspeakably chaotic. Our entire vocabulary changed, and words we’d never even thought about became common. Here’s 2020 in A to Z.

Updating your store is a simple yet satisfying activity to show your customers you're confident about the future. Here are a few wallet-friendly ways to rejuvenate your store,

Which customer gets the best service in your plant? The one who comes in every week or at least every month. What kind of a supply customer are

Having trouble hiring staff? This month’s theme is focused on hiring great people. It all sounds good, but let’s have a look in the back of your plant.

As your Legacy employees retire, Millennials will start to take on more responsibility within your organization. Don’t discount their potential. Here are my top tips on how to

Machines almost never fail without giving a warning. There will be a change in sound, vibration, smell or movement on the machine. You have the tools and the

If your organization is not offering a pick-up and delivery service, it’s the perfect time to test the market. If you are, it’s time to level up. A

Let me see your maintenance schedule and equipment replacement plan. It's OK, I'll wait while you find it.... What do you mean you don't have one? Who

I’m not a housekeeper but there are some things you can do on your own during this time. It’s expensive to bring a technician in for everything. You