In this series, I have explained guidelines for successful websites that meet the criteria for selection and recommendation by AI and search engines today. But what does such
In the first installment of this series, I talked about how website searches and rankings have changed drastically in the last few years as AI has become more
In Part 1 of this article I talked about why evaluating your own success is inextricably tied to knowing how your competitors are doing, and gave you tools
The way we search and shop is changing. This year, roughly 50% of Canadians used artificial intelligence (AI) tools for online purchases and product searches. In other words,
Not long ago, I sat across from the CEO of a company that was scaling its operations bigger. He told me, “Retention? That’s our customer service department’s responsibility.”
I ask you, when was the last time you proudly showed off your plant, not just to a sales representative, but to your customers, social media followers, or
Too many leaders still think client retention belongs to the frontline. That if you hire ‘the right people’ or give a single training, the service will take care
It’s a perfect time to give your business’s online presence a refresh. Think of it like a back-to-school SEO and website tune-up. This month, we’re diving into how
