We had our annual Seminars for Success last weekend at our office. The theme this year was Threading the Needle: Business Planning in Changing Times. We had a

I ask you, when was the last time you proudly showed off your plant, not just to a sales representative, but to your customers, social media followers, or

Too many leaders still think client retention belongs to the frontline. That if you hire ‘the right people’ or give a single training, the service will take care

Wow. This was a fantastic Show! Kudos to the organizers, Messe Frankfurt. Here are some of the fascinating things I saw as I wandered the floor and poked

Your revenue is up with all locations busier than ever. On paper, everything looks great. Life has never been better. But when you look at the profit line,

It’s a perfect time to give your business’s online presence a refresh. Think of it like a back-to-school SEO and website tune-up. This month, we’re diving into how

If you are serious about being a dry cleaner, you need to be at The Clean Show in Orlando, August 23–26. No exceptions. Let me tell you why.

Let’s talk about air. Machines are like people. They need a steady flow of clean, dry air. It can’t be too hot or too cold. And it has

The Clean Show is less than a month away, and whether you’re attending or not, it’s a great reminder of marketing tactics we can use in our businesses

It is a given that the Clean Show will showcase the latest innovations, faster machines, and all the tools designed to make dry cleaning more efficient. But here’s