As we move through this month and focus on Social Media, I've become aware that many people don't understand something I thought was obvious to everyone: Social Media
Francis Flair is the President and CEO of Flair Consulting Group, a firm that helps visionary leaders and their teams avoid workplace drama and elevate customer satisfaction. You
This month, we’re focused on social media, so I want to tap into the power of video. I’m sharing how to create three easy-to-make videos that will elevate
I would like to talk about alternative solvent stills. Because these solvents are combustible, the still has to operate under vacuum. Whether it is Hydrocarbon, Intense, SolvonK4 or
The heart of most innovation is imagination paired with problem solving. Technology, as of 2025, is moving in exciting, sometimes unexpected, directions. Let’s review a few fun tech
Every small-business owner dreams of charging premium prices for their products and services. But here’s the catch: customers must experience your competitive advantage to justify those prices. You’ve
According to recent research, over 85% of businesses that fail are not part of an industry association or trade group, which shows how involvement in such an association
As we move into 2025, the customer experience (CX) landscape continues to transform, driven by the convergence of technology and human-centred strategies. The shift from transactional to transformational
