Marcia Todd's book, Over the Counter, is a training guide for counter personnel in dry cleaning plants. There is no other such resource out there that you can
This is the second year we have held a competition to find examples of the greatest plants across Canada. The winner for 2025: Crouse's Cleaners of Grande Prairie,
It would be impossible for me to convey all the information and experiences from the Laundry CEO Forum, held in Dallas, TX on October 5-7, 2025. There was
Page the Cleaner of Edmonton, AB was founded in 1935. They are justifiably proud that they are celebrating 90 years in the business this year. General Manager Rupinder
I wanted to see how the average cleaner—the one-shop, family-owned, working day to day cleaner—was faring. That’s the bulk of the Canadian industry, so if it describes you,
We had our annual Seminars for Success last weekend at our office. The theme this year was Threading the Needle: Business Planning in Changing Times. We had a
I ask you, when was the last time you proudly showed off your plant, not just to a sales representative, but to your customers, social media followers, or
Too many leaders still think client retention belongs to the frontline. That if you hire ‘the right people’ or give a single training, the service will take care
