TRSA: Professional Management Institute
August 7 - August 11$3995 – $6200
Laundry managers of all levels will learn the knowledge and skills necessary to manage plant operations successfully and efficiently as participants of the TRSA’s 31st Annual Roger F. Cocivera Professional Management Institute (PMI), hosted at the University of Maryland, August 7-11, 2022.
This year’s Session I program will include interactive, classroom style lectures, group exercises and presentations led by subject matter experts. Session I topics covered are:
- Plant Production
- Quality Control and Plant Efficiency
- Safety Awareness, including PPEs and HAZCOM
- Staff Management
- Productivity and Capacity Measurements and Metrics
- Communicating and Collaborating
- Customer Service
Following the Session I program, PMI participants will participate in a series of self-paced, online modules on topics such as human resources (HR), communications, finance, time/project management and business ethics. Students will then meet again for Session II in August 2023 and receive four more days of interactive instruction that will further refine production and laundry-specific management skills.
Upon completion of the classroom and online training, students are tested and can earn the Certified Professional Laundry Manager (CPLM) designation, the baseline of knowledge for all graduates.