Training doesn't have to mean sending employees away for weeks at a time. From hands-on classes and certifications to webinars, podcasts, supplier instruction and peer groups, today's fabricare

Your best employees may all care deeply about customer service—and still deliver it very differently. Francis Flair explains why consistency starts with clearly defining and demonstrating what “great

What happens to a business when decades of experience walk out the door? Kevin Marois looks at the value of mature employees, the importance of mentoring and why

While technology continues to transform garment care, the businesses with the greatest longevity invest just as heavily in people. Christopher White profiles industry educator Liz Davies and explains

I was driving to the store the other day with boxes of equipment in the back of my car. Normally, I'd get there, unpack everything, and spend a

The 2026 DL ExpoWest, held March 27–29 in Dallas, TX, was an event full of activity. The show floor included 75 booths, with some running equipment—notably pressing and

This month, we’re talking about liquid gold—or rather the solvents and detergents that make everything possible. Who better to interview than Abdularaouf “AJ” Jijeh, Seitz’s Senior Technical Sales

There's a new and exciting direction in industry conferences, and if you're serious about your business, you should jump on this wave with enthusiasm. Instead of generalized gatherings

It’s amazing that the latest equipment doesn’t make coffee for you and do your taxes while you’re waiting for a load. What can they do? The new dry cleaning

Everywhere you turn, someone is talking about new machines, new software or new systems. New presses. New POS. New route apps. New auto-texts. All of that matters. But behind every