Fresh ideas, diligent maintenance and a welcoming customer experience have helped East Van Laundry transform an older Vancouver laundromat into one of the city's top-rated facilities. Owner Maureen

Not every neighbourhood needs a 4,000-square-foot laundromat. Jeff Moak explores how modern technology, larger-capacity equipment and new service models are creating opportunities for smaller, more flexible laundromat locations.

How many of us have walked into our laundromats to find water on the floor or a handwritten “Out of Order” sign taped to a dryer? Probably most

Historically, customer interactions in this industry were fairly simple. Customers dropped off garments, picked them up later, and maybe talked to someone on the phone if an issue

This month, we’re looking at connectivity—how it has already reshaped our industry, and how it will continue to do so. A quiet but powerful shift is underway toward

The one thing that continues to stand out when I visit stores across Canada is how often I see the same thing. Many of them look alike—older equipment,

I’m happy to be writing my first column for Fabricare Canada magazine. To kick off the new year, I want to reflect on how the industry has evolved